Alert Questions about Mobiliti

What are alerts?

You can set up alerts to notify you when select activity occurs on your accounts. For example, we can send you an alert when your account balance goes below a predetermined threshold amount, such as $50. You can receive alerts on your mobile phone or at an e-mail address if this feature is offered by your financial institution.

 

What is the difference between the text messaging service and the alerts service?

The text messaging service allows you to request account balances, transaction history, and ATM and branch location information any time from your mobile phone. We send text message responses to your phone.

The alerts service sends automatic notices to your mobile phone with information about your accounts. For example, we can send you an alert when your account balance goes below a threshold amount. You choose which alerts you want, and we'll send the alerts based on the time zone selected in your Mobiliti profile.

If you've registered your phone to receive alerts, you automatically have access to the text messaging service. Alerts are only available if your financial institution offers this feature.

 

How do I stop receiving alerts?

To stop receiving alerts on your phone, text STOP to short code.

 

More information about Mobiliti:

NCUA insured to at least $250,000