Mobile Browser Questions about Mobiliti

What do I need to use the mobile browser service?

To use Mobiliti's browser service, you must:

  • •    Have an Internet Banking at Healthcare Plus FCU account.
  • •    Have a mobile phone that supports web browsing.
  • •    Have a wireless data plan with your mobile service carrier.
  • •    Register for Mobiliti and select the mobile browser service.

Mobiliti is optimized for a wide range of phones—providing a rich and interactive interface on touch screen phones, such as the iPhone and Android, while maintaining a simple and clean interface for a wide range of phones from a diverse set of manufacturers such as BlackBerry, Motorola, Nokia, Samsung, and Sanyo.


How do I access the Mobiliti website?

During registration we send you a unique website address (URL) that is intended only for you. The website URL will only work on the phones you've registered in Mobiliti. Be sure to bookmark this address in your phone's web browser so you can easily return to it.


I can't find my link to the Mobiliti website. What should I do?

If you can't find the message that we sent during registration with the unique URL for Mobiliti, you can request another message. Go to the My Phones page in online banking, find the phone number, and select the option Get a link to the Mobiliti website.


When I click the link for the Mobiliti website nothing happens. What should I do?

Every mobile phone and mobile network is different, so you may not be able to click on a link in a text message.

Try these troubleshooting tips:

  • Open the text message and click Send or Go on your phone to access the website URL. Then click the address to go directly to the website.
  • Open the text message and write down your unique website URL. Type the URL in your phone's web browser to go directly to the website.

If you still can't access the Mobiliti website, please contact your mobile service carrier.


More information about Mobiliti:

NCUA insured to at least $250,000